faq

 

the collections of dar gitane
reflect the belief that the things
we surround ourselves with
should possess a soul, a purpose,
and a history. they should
help us connect to the world. 

 

 

orders

looking for an item that is out of stock? we continually add to our vast collections, and many items can be specially sourced upon request. simply email us at info@dargitane.com.

payment

dar gitane accepts visa, mastercard, american express, and discover.

shipping

as we wander the world, we expect our customers do as well, so we ship both domestically & internationally. shipping rates are automatically calculated based upon weight, size, and destination. please allow 2-3 business days for order processing. if you need faster service, let us know, we try to accomodate every request.


returns + exchanges

purchases may be exchanged for store credit within 10 days of receipt. purchases must be in their original packaging.

 

sales tax

sales tax will be charged on all purchases sent within new york state at the current taxable rate. shipping costs are not taxable.
 

gift wrap

upon request, we will gift wrap your items and attach a handwritten gift card with your personalized message. at checkout, simply compose your message, and your gift will be presented in a distinctive style in keeping with dar gitane. for this service, a $15 shipping and handling fee will be added to your total.

packaging

at dar gitane, we take great care in packaging your items. if your order arrives in previously used shipping boxes, it is because we are repurposing materials. if you would like to request new packing materials, we understand. please leave us a note when you check out.

security + privacy

dar gitane is a secure website. we value that you have entrusted us with your personal information, and we take great pride in maintaining your privacy. our customer list stays with us and only with us.

special projects

we welcome custom projects and interior commissions. If you are interested in special services, please send an email to info@dargitane.com, or call us at 718-374-6763.

© 2014 . all rights reserved. all prices USD.

info@dargitane.com | FAQ